Conducting An SEO Audit (Preview)

Steps for Performing an SEO Audit

At the end of this lesson, you’ll know:

• What a website’s biggest SEO opportunities and challenges are
• How to make recommendations for a website’s SEO opportunities and challenges

Introducing the SEO Audit Process

These step-by-step guides will help you perform a basic SEO audit. Your ultimate deliverable for the SEO audit may take the shape of a powerpoint, spreadsheet, or something else entirely.

The first 2 components of the SEO audit process require you to 1) crawl the website to create an inventory of content and 2) verify the website in search engine monitoring tools. You’ll then be referencing the data from these sources for the remaining components of the audit.

The audit then consists of assessing 5 elements of a website:

• Access & Indexation:
  Can search engines find your website? Are your rankings in search engines’ indexes affected by problems or penalties?
• Metadata Formatting:
  Are you properly describing your site to search engines (and other networks)?
• Content Optimization:
  Are you overlooking opportunities to increase the relevancy of your content for popular search queries by ideal visitors?
• Tracking & Reporting:
  Are you monitoring your site’s performance and relevance?
• Technical Configurations:
  Can you make life easier for search engines and give them more confidence in your site’s value?

The SEO audit guides provide you with a) step-by-step instructions and b) important tools that will help you complete your analysis.

But remember, who the recipient of the audit is can affect the sequence of events and depth of analysis — technical knowledge of recipients, industry the recipient is operating in, existing/ongoing efforts by recipient, and recipient’s anticipated next steps/resources can all impact your SEO audit process.

Tools Needed For The SEO Audit

Listed below are important tools for completing foundational SEO audit activities.

Just like there’s more than one way to skin a cat, there are countless other tools (and services) that might help you complete the individual components of our SEO audit.

Our guides will reference the default tools listed, but feel free to substitute your own.

Master Checklist

Crawling Your Website

The Big Idea Behind Website Crawling

Search engines find new and updated content by periodically sending out bots to “crawl” the web (i.e. locate and save content for future referencing).

Performing your own website crawl allows you to simulate what search engines see. A website crawl can show you: lists of pages, status codes, metadata, page speed, and a great deal more.

Using the results of the crawl, you’re then able to quickly size up areas of opportunity.

Common Scenarios Where Your Website Needs To Be Crawled

• Website recently redesigned
• Website recently changed domains
• You do not have crawl results < 6 months old

Examples of Correct and Incorrect Website Crawling

Correct

Incorrect

Suggested Tools for Analyzing Website Crawls

• Screaming Frog SEO Spider

Step-by-Step Instructions for Performing a Website Crawl

1. Specify criteria and perform the website crawl
   Open Screaming Frog and enter your website’s domain into the box at the top of the program. Then, click the “Start” button next to the domain you entered.
2. Export crawl results into spreadsheet
   Once your crawl is finished, go to the ‘Internal’ tab and filter your results by ‘HTML’. Then, Click ‘Export’, and you’ll have the full list in CSV format.

Tool Tip
If you have the paid version of Screaming Frog SEO Spider, you can expedite the crawl process (and eliminate irrelevant data) by configuring your “Spider” settings under the “Configuration” menu.

To do this, from the “Spider” menu, deselect “Check Images”, “Check CSS”, “Check JavaScript” and “Check SWF”.

You can save your configuration settings for future audits by going into “File” and “Default Config.” and saving the current setup.

Referencing Your Website Crawl Results

The results of your website crawl will inform several components of your SEO audit.

Activities where you’ll be referencing the crawl results includes:

• Checking status codes
• Assessing title tags
• Assessing meta descriptions
• Checking URLs
• Assessing copy quality
• Assessing internal links
• Assessing keyword usage
• Checking page speed

Be sure to keep your crawl results in an accessible, easy-to-manipulate file. This will make many of the activities in this audit far easier to complete.

Webmaster Tools Implementation

Ensure Google Search Console Is Verified

The Big Idea Behind Google Search Console Verification

Search Console is a free service offered by Google to monitor your site’s presence in Google Search results.

Verifying your site in Search Console provides you with access to valuable search engine optimization data that would otherwise be unavailable.

And similar to your website crawl, Google Search Console will inform several other components of your SEO audit.

Common Problems with Search Console Verification

• Website property not listed in Search Console
• Website property listed but inaccessible in Search Console

Examples of Correct and Incorrect Search Console Verification

Correct

Incorrect

Suggested Tools for Analyzing Search Console Verification

• Google Search Console

Step-by-Step Instructions for Ensuring Google Search Console Is Verified

1. Ask website owner if they have access to Search Console.
   The easiest way to tell if Search Console has verified ownership listed for the property would be talking to the website owner (or the person responsible for managing the website).
   If the website owner (or website manager) doesn’t know if the site is verified, odds are the website is not verified.And even if the website has been verified by another party, you’ll be able to easily verify again via an action consistent with website ownership (e.g. uploading a file, accessing Analytics, etc…).
2. Log into Google account for managing Search Console properties.
   Alternatively, you can log into the Google account used to manage the website and see if the property is listed: https://www.google.com/webmasters/tools/home.If the website is verified, you should be able to click into the domain and manage the property. If the website is not verified, it will be grayed out and tell you that you don’t have access and need to verify.

What To Write On Audit for Search Console Verification

Based on your findings, input one of the following into your SEO audit deliverable.

• ✓ = Satisfactory
  Google Search Console is verified AND accessible.
• ❌ = Needs Attention
  Google Search Console is NOT verified and/or NOT accessible.

Ensure Bing Webmaster Tools Is Verified

The Big Idea Behind Bing Webmaster Tools Verification

Bing Webmaster Tools is a free service offered by Microsoft to monitor your site’s presence in Bing Search results.

Verifying your site in Search Console provides you with access to valuable search engine optimization data that would otherwise be unavailable.

Common Problems with Bing Webmaster Tools Verification

• Website property not listed in Webmaster Tools
• Website property listed but inaccessible in Webmaster Tools

Examples of Correct and Incorrect Bing Webmaster Verification

Correct

Incorrect

Suggested Tools for Analyzing Bing Webmaster Verification

• Bing Webmaster Tools

Step-by-Step Instructions for Analyzing Bing Webmaster Verification

1. Ask website owner if they have access to Bing Webmaster Tools
   The easiest way to find out if Bing Webmaster Tools has verified ownership listed for the property would be talking to the website owner (or the person responsible for managing the website).If the website owner (or website manager) doesn’t know if the site is verified, odds are the website is not verified.And even if the website has been verified by another party, you’ll be able to easily verify again via an action consistent with website ownership (e.g. uploading an HTML file, etc.).
2. Log into Microsoft account for managing Bing Webmaster Tools.
   Alternatively, you can log into Webmaster Tools with the Microsoft account used to manage the website and see if the property is listed: https://www.bing.com/webmaster/home/mysites.If the website is verified, you should be able to click into the domain and manage the property. If the website is not verified, it will be grayed out and tell you that you need to verify.

What To Write On Audit for Bing Webmaster Verification

Based on your findings, input one of the following into your SEO audit deliverable.

• ✓ = Satisfactory
  Bing Webmaster Tools is verified AND accessible.
• ❌ = Needs Attention
  Bing Webmaster Tools is NOT verified and/or NOT accessible.

Access & Indexation

Ensure Robots.txt Is NOT Blocking Search Engines

The Big Idea Behind Robots.txt

Robots.txt is a file that can tell search engine crawlers to not access parts of a website (therefore denying search engines the ability to add the website to their index and show it in search results).

If your robots.txt file is erroneously overbroad, it’ll completely prevent search engines from finding, indexing, and displaying your website.

Webmasters commonly use robots.txt files to do things like:

• Prevent staged versions of website redesigns from being accessed (and confusing search engines with duplicate content)
• Prevent gated content from showing up in search engine results

Common Symptoms of Robots.txt Issues

• No traffic from search engines
• Unable to locate any website pages in search engines

Examples of of Correct & Incorrect Robots.txt Usage

Correct

Incorrect

Suggested Tools for Analyzing Robots.txt Issues

• Google Search
• Search Console

Step-by-Step Instructions for for Analyzing Robots.txt Issues

1. Perform a “site:example.com” search.
   Go to Google and perform a “site search” by prefacing the website’s URL with “site:”. This should retrieve all of the pages on the website known and indexed by Google.If your search returns no results, then your website may be blocking search engine access with a robots.txt file. But note, there are other potential problems that may be causing Google to leave your website out of its index (like penalties).
2. Use the Robots.txt tester in Google Search Console.
   Log into Google Search Console and access your website’s profile. Then, click on “Crawl” then “robots.txt Tester”.At the bottom of robots.txt Tester page is a box to test robot.txt files on URLs you specify. This will tell you if your site is either:
   • allowing search engines to access your site’s content, or
   • blocking search engines from accessing your site’s.

   To test if your site’s homepage has a robots.txt file, simply leave the URL box blank and click “Test” to see if the site’s content is “blocked” or “allowed”.

3. Review your robots.txt file permissions.
   View your website’s robots.txt file either in Google Search Console (as shown above) or by adding “/robots.txt” to your domain (e.g. https://www.webmechanix.com/robots.txt).The line for “Disallow” then specifies which URL strings should prevent search engines from accessing the content.For example, disallowing “/” means that all URLs on your site are preventing search engine access because every URL follows that pattern. Similarly, if you’re disallowing “/blog” then any page with “/blog” somewhere in the URL will not be accessible by search engines.

What To Write On Audit for What To Write On The Audit for Robots.txt Issues

Based on your findings, input one of the following into your SEO audit deliverable.

• ✓ = Satisfactory
  Robots.txt is not blocking search engines from accessing website content
• ！= Needs Improvement
  Robots.txt is blocking search engines from accessing some important website content
• ❌ = Needs Attention
  Robots.txt is blocking search engines from accessing any website content

Verify XML Sitemap is Updated and Submitted

The Big Idea Behind XML Sitemaps

A sitemap helps search engines better understand your website. Rather than have them stumble through your site’s links and form their own map, you can provide them with one that prioritizes your most important pages.

Providing search engines with a sitemap helps:

• determine which pages are crawled,
• describe the content on the page
• gives clues about which content you want to prioritize

Common Symptoms of XML Sitemap Issues

• No record of sitemap in Search Console or Bing Webmaster Tools

Examples of Correct and Incorrect XML Sitemaps

Correct

Incorrect

Suggested Tools for Analyzing XML Sitemap Issues

• Search Console

Step-by-Step Instructions for Analyzing XML Sitemap Issues

1. Visit yourdomain.com/sitemap.xml
   The quickest way to ensure your website has a viewable XML sitemap is to try to access it from the browser.Simply add “/sitemap.xml” to the end of your domain (e.g. webmechanix.com/sitemap.xml) and see if it leads you to the sitemap. If you receive an error, then the site is most likely missing an XML sitemap.
2. Check in Google Search Console
   You also want to ensure that XML sitemap has been submitted to search engines. To do this, log in to Search Console and click into “Crawl” then select “Sitemaps”. From here, you’ll know if a sitemap has been submitted and if there were any major errors. Similarly, you can also check your sitemap for Bing via their Webmaster Tools.

What To Write On Audit for XML Sitemap Issues

Based on your findings, input one of the following into your SEO audit deliverable.

• ✓ = Satisfactory
  XML Sitemap exists and has been submitted to Google and Bing
• ！= Needs Improvement
  XML Sitemap exists and has not been submitted to Google and Bing
• ❌ = Needs Attention
  XML Sitemap does not exist

Check Status Codes For Major Issues

The Big Idea Behind Status Codes

URLs that return status code errors (i.e. 4xx and 5xx) prevent search engines and users from accessing those locations on your website.

The more errors your website has, the more frustrated search engines become when crawling your site (because you’re making them use more resources). Additionally, unaddressed status code errors will lower search engines’ confidence in your site’s ability to provide a good user experience.

Common Symptoms of Status Code Issues

• High volume of visitors hitting your 404 page
• Messages in Search Console indicating errors

Examples of Correct and Incorrect Status Codes

Correct
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Incorrect
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Suggested Tools for Analyzing Status Codes

• Screaming Frog SEO Spider
• Search Console

Step-by-Step Instructions for Analyzing Status Codes

1. Identify 4xx and 5xx errors
   Reference your Screaming Frog website crawl and find the column labeled “Status Code”. Are ~10% or more of your status codes 4xx or 5xx (note: view a list of status codes and explanations here)? Are these issues appearing for important pages (e.g. service pages)?Double check your findings in Search Console. Log in and click into “Crawl Errors”. Are there a similar number of status code errors are listed there? If you find yourself with different numbers, you’ll want rely on the Search Console numbers as they’re the ones that are recorded and referenced by the search engines ranking your web pages.
2. Identify soft 404 errors
   Similar to above, log in to Search Console for the website property and click into “Crawl Errors”. Are there are URLs listed as returning soft 404 errors (i.e. URL doesn’t exist but your server is not returning a 404 error)?
3. Investigate redirects
   Return to your Screaming Frog website crawl and look again at the “Status Code” column. Be sure the site is using 301 HTTP redirects (and not 302 HTTP redirects, meta refresh redirects, or JavaScript-based redirects) because they pass the most link juice to their destination pages.
4. Identify instances of Flash
   Turn again to your crawl in Screaming Frog SEO Spider (not your export). On the default “Internal” tab, you can filter your results by “Flash” (if it found any instances).Is important content in Flash? Search engines can’t access content in Flash so it’ll be ignored.

What To Write On Audit for Status Codes

Based on your findings, input one of the following into your SEO audit deliverable.

• ✓ = Satisfactory
  Status code issues are affecting few to no URLs.
• ！= Needs Improvement
  Status code issues are affecting some important URLs.
• ❌ = Needs Attention
  Status code issues are affecting a big percentage of URLs and/or important URLs.

Check for Search Engine Penalties Affecting Rankings

The Big Idea Behind Search Engine Penalties

Attempts to manipulate search rankings can get your domain penalized. Examples of manipulative tactics include: buying links, hiding keywords with white text on a white background, and publishing duplicate content.

Website penalties will often linger until addressed. You’ll need to remedy the situation (e.g. remove the duplicate content) and then you may need to request reconsideration from the search engines.

Penalties are either specifically communicated by search engines (uncommon) or silently applied to the domain (common).

Common Symptoms of Search Engine Penalties

• Sudden and steep drop in organic traffic
• Messages in Google Search Console

Examples of of Correct and Incorrect Search Engine Penalty Assessments

Correct
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Incorrect
???

Suggested Tools for Analyzing Search Engine Penalties

• Search Console
• Google Analytics

Step-by-Step Instructions for Analyzing Search Engine Penalties

1. View messages in Search Console
   Log into Search Console for the web property and click into “Messages”. In some instances, Google will send a message to the webmaster informing them a penalty has been applied to the website. Bing does something similar, so you should check Bing Webmaster Tools for messages about the website.But note, not all penalties are communicated to the webmaster. Sometimes you can only infer that a penalty has been applied to the website by comparing traffic patterns with algorithm updates.
2. Match traffic patterns in Google Analytics with algorithm updates
   Log into Google Analytics, access your web property, and then view all organic traffic for the past 24 month period, or as far back as you can. (Click: Acquisition → All Traffic → Channels → Organic Search).Are there any major organic traffic dropoffs? If so, note the date(s) the traffic began dropping. If you’re lucky, there may be annotations around those dates noting website changes that made the traffic drop may be attributed to (e.g. website redesign launches).If you notice an organic traffic drop but don’t have any communications indicating the cause, you’ll have to match the date of the traffic drop in Google Analytics with a search engine algorithm update. If it approximately matches one of the penalties (in both timing and anticipated impact) then you can assume there was a penalty applied.

What To Write On Audit for Search Engine Penalties

Based on your findings, input one of the following into your SEO audit deliverable.

• ✓ = Satisfactory
  Search engine penalties do not appear to be affecting organic traffic.
• ！= Needs Improvement
  Search engine penalties may be affecting organic traffic.
• ❌ = Needs Attention
  Search engine penalties are definitely affecting organic traffic.

Metadata Formatting

Verify Title Tags Are Present and Optimized

The Big Idea Behind Title Tags

Title tags describe the content on a webpage.

Search engines rely on title tags when assessing the relevancy of a page for a searcher’s query. Additionally, title tags also determine what shows up in preview snippets for a given page.

For example, the blue title text on search engine results page is drawn from the page’s title tag.

Similarly, when sharing a page on social media, title tags will show up as the page name/title.

Common Symptoms of Title Tag Issues

• Website’s listings in search engines are inaccurate or non-descriptive
• Page name/title in browser tab is inaccurate or non-descriptive
• Page name/title inaccurate or non-descriptive when shared on social networking sites

Examples of Correct & Incorrect Title Tags

Correct

Incorrect

Suggested Tools for Analyzing Title Tags

• Screaming Frog SEO Spider
• Google Keyword Planner
• Google Trends

Step-by-Step Instructions for Analyzing Title Tags

1. Identify Missing Title Tags
   Reference your Screaming Frog website crawl and find the column labeled “Title 1”. Do all URLs have a title associated with them?Every URL should have a title tag; otherwise, Google has to infer their own page title (and they’re not perfect). Plus, you’re missing an opportunity to control the copy being displayed and the ability to increase search engine’s confidence in the relevance of a page for users’ searches.
2. Identify Under-Optimized Title Tags
   Again, look at your Screaming Frog website crawl and find the columns labeled “Title 1” and “Title 1 length”.Are the title lengths frequently in excess of 60 characters? Going slightly above the character limit is okay if those first 60 characters make sense on their own.What about the keyword usage in the title tags? Do they accurately describe the page and incorporate keywords the page should be targeting?Keywords the page should be targeting can be deduced by identifying the main topic(s) of the page and entering it into Google Keyword Planner to find high volume keywords (that you stand a chance to rank for).

What To Write On Audit for Title Tags

Based on your findings, input one of the following into your SEO audit deliverable.

• ✓ = Satisfactory
  All URLs have concise, compelling, keyword-rich title tags.
• ！= Needs Improvement
  Some URLs do not have title tags and/or title tags are under-optimized.
• ❌ = Needs Attention
  All URLs are missing title tags.

Verify Meta Descriptions Are Present and Optimized

The Big Idea Behind Meta Descriptions

Meta descriptions allow you to provide a brief description.

Your meta description is displayed in search engine results. While it won’t influence the relevancy of a page for search terms, a compelling, well-formatted meta description will assist in your quest to get searchers to click on your website’s search result.

Similarly, meta descriptions will also display on social networks when your content is shared.

Common Symptoms of Meta Description Issues

• Descriptions of web pages in search engines are inaccurate or non-descriptive
• Descriptions of web pages inaccurate or non-descriptive when shared on social networking sites

Examples of Correct & Incorrect Meta Descriptions

Correct

Incorrect

Suggested Tools for for Analyzing Meta Descriptions

• Screaming Frog SEO Spider
• Google Keyword Planner

Step-by-Step Instructions for Analyzing Meta Descriptions

1. Identify Missing Meta Descriptions
   Reference your Screaming Frog website crawl and find the columns labeled “Meta Description 1”.Do all URLs have a description associated with them? Every URL should have a meta description; otherwise, Google has to supply their own summary (and they’re not perfect). Plus, you’re missing an opportunity to compel users to click on the results by controlling the copy displayed.
2. Identify Under-Optimized Meta Descriptions
   Again, look at your Screaming Frog website crawl and find the columns labeled “Meta Description 1” and “Meta Description 1 length”.Are the description lengths frequently in excess of 160 characters? Going slightly above the character limit is okay if those first 160 characters make sense on their own.What about the quality of the copy for the descriptions? Do they accurately describe the page and compel a user to click on the result?

What To Write On Audit for Meta Descriptions

Based on your findings, input one of the following into your SEO audit deliverable.

• ✓ = Satisfactory
  All URLs have concise, compelling, meta descriptions.
• ！= Needs Improvement
  Some URLs do not have meta descriptions and/or meta descriptions are under-optimized.
• ❌ = Needs Attention
  All URLs are missing meta descriptions.

Verify Image Alt Text Is Present and Optimized

The Big Idea Behind Image Alt Text

Alt text provides alternative information about the image for users who have disabled images in their browsers. This is commonly used by visually-impaired users.

Optimizing your alt text to be accurate, descriptive, and concise provides a better user experience for anyone who needs to browse with images disabled.

Search engines that see alt text will then have more confidence that a) the search engine understands what the page is about, and b) users will have a good experience if they visit the site.

Image file names function similarly. Naming them something short and descriptive provides search engines with something to gain confidence from.

Common Symptoms of Image Alt Text Issues

• Browsing a website with images disabled shows images as empty boxes without any text

Examples of Correct and Incorrect Image Alt Text

Correct

Incorrect

Suggested Tools for Analyzing Image Alt Text Issues

• Screaming Frog SEO Spider

Step-by-Step Instructions for Analyzing Image Alt Text Issues

1. Identify missing alt text in Screaming Frog
   First, if you’re using a paid license, you’ll want to make sure you crawled the site with “Check Images” selected in Screaming Frog’s Spider Configuration menu.After ensuring you included images in your website crawl, go to the “Images” tab in the Screaming Frog SEO Spider program (not your export) then filter by “Missing Alt Text”.You can find the pages where any image is located by clicking on the “Image Info” tab at the bottom of the program; the page locations will be listed in the “From” column.
2. Identify under-optimized image alt text
   Like before, you’ll need a website crawl that checked image information.When you have image information, go to the ‘“Images” tab in the Screaming Frog program (not your export) and filter by “Alt Text Over 100 Characters”.You can find the pages where any image is located by clicking on the ‘Image Info’ tab. The pages will be listed in the ‘From’ column.

What To Write On Audit for Alt Text

Based on your findings, input one of the following into your SEO audit deliverable.

• ✓ = Satisfactory
  All images have appropriate alt text.
• ！= Needs Improvement
  Some images do not have alt text and/or alt text is too long or nonsensical.
• ❌ = Needs Attention
  No images have alt text.

Check If Structured Data Is Properly Utilized

The Big Idea Behind Structured Data

Structured data provides additional details about the content of a page. Search engines are able to use those extra details to provide richer search results.

For example, a website featuring recipes can use structured data to provide search engines with extra information that can be displayed directly in the recipe’s search result — user ratings, cooking time, calories, ingredients, etc.

Incorporating structured data into your web pages will help you enhance your search results (and click through results) as well put your site’s content in contention for showing up in knowledge panels.

Common Symptoms of Structured Data Issues

• Errors in Google Search Console
• Strange or unusual information displaying alongside search results (e.g. star ratings)

Examples of Correct and Incorrect Structured Data Usage

Correct

Incorrect

Suggested Tools for Analyzing Structured Data

• Search Console
• Structured Data Sniffer

Step-by-Step Instructions for Analyzing Structured Data

1. View the “Structured Data” report in Search Console.
   Log into Google Search Console and access your website’s profile. Then, click on “Search Appearance” and select “Structured Data”.Look at this report and note two things: a) if there are recognized instances of structured data, and b) if there are any implementation errors.
2. Spot check pages with Structured Data Sniffer.
   Alternatively, you can spot check implementation with the Structure Data Sniffer for Chrome.First, make a list of pages that should have structured data — e.g. product pages with pricing and reviews, recipe pages with calorie counts and preparation time, events with a time and place, etc. You can view a list of common uses for structured data on Google Developer’s site.Next, click on the the Structure Data Sniffer extension to check if those candidate pages have the necessary structured data markup. Does the tool identify any structured data?For an example of a webpage that properly uses structured data, you can use the Structured Data Sniffer on this page.

What To Write On Audit for Structured Data

Based on your findings, input one of the following into your SEO audit deliverable.

• ✓ = Satisfactory
  All pages that support structured data markup have implemented it.
• ！= Needs Improvement
  Some pages that support structured data markup have implemented it.
• ❌ = Needs Attention
  No pages that support structured data markup have implemented it.

Ensure URLs Are Short And Feature Unique Content

The Big Idea Behind URL Formatting

It’s critical to avoid having URLs that fail to inform:

1. people (e.g. unable to remember and return to “yoursite.com/llaksjdklafsafgsag”), or
2. machines (e.g. site.com/i-hate-soup and web.com/i-love-soup link to the same exact content).

To make things easier for both users and search engines, URLs should be descriptive, logically structured, and linking to unique content.

Common Symptoms of URL Formatting Issues

• URLs contain very long strings of characters
• URLs do not contain any nesting (e.g. Blog is at “/blog” but blog post URLs DO NOT look like “/blog/my-blog-first-post”)
• Multiple URLs lead to the same content
• Crawlers get stuck in endless loop when inventorying the URLs on the website

Examples of Correct and Incorrect URL Formatting

Correct

Incorrect

Suggested Tools for Analyzing URL Formatting

• Screaming Frog SEO Spider

Step-by-Step Instructions for Analyzing URL Formatting

1. Identify non-descriptive URLs
   Reference your Screaming Frog website crawl and find the column labeled “Address”.Can you guess the content for each page based off the URL alone? Are the URLs excessively long? Do the URLs contain keywords the page should be attracting traffic for?If the URLs are clear, concise, and contain keywords, then little to no tweaks will be necessary. But if they’re ambiguous and unoptimized, then resolving this should be a priority.
2. Identify poor URL structure
   Again, look at your Screaming Frog website crawl and find the column labeled “Address”.Do the URLs appear to follow a logical structure? Are the URLs for child pages nested properly (e.g. all blog post URLs prefaced by “/blog/)?Alternatively, you can go to the ‘URI’ tab in Screaming Frog, then filter by ‘Underscores’, ‘Uppercase’ or ‘Non ASCII Characters’ to view URLs that could potentially be rewritten to a more standard structure.Properly structuring your URLs helps search engines better understand your website, which helps them gain confidence that your site should be ranking highly in search.
3. Be aware of duplicate content issues
   One last thing to note is that multiple URLs leading to the same content can create issues with search engine rankings. This is because crawling your site can consume much more bandwidth than necessary, rendering the search engine unable to completely index all the content on your site.To check for this issue, go to the ‘URI’ tab in the Screaming Frog SEO Spider program (not your export), then filter by “Duplicate” and you’ll see all pages that have multiple URL versions. You can also filter by “Dynamic” and you’ll see URLs that include parameters that may be interfering with indexation.Alternatively, you can find these issues by using Siteliner. It will crawl your site to find duplicate content, broken links, and more.

What To Write On Audit for URL Formatting

Based on your findings, input one of the following into your SEO audit deliverable.

• ✓ = Satisfactory
  All URLs are descriptive, logically structured, and linking to unique content.
• ！= Needs Improvement
  Some URLs are NOT descriptive, logically structured, and/or linking to unique content.
• ❌ = Needs Attention
  No URLs are descriptive, logically structured, or linking to unique content.

Content Optimization

Copy Is Not Low Quality

The Big Idea Behind Copy Quality

Website copy is one of the most important factors for ranking in search engine results.

Pages with rich information (e.g. words, images, videos, etc.) that include relevant, appropriately-used keywords do a better job at communicating the relevancy of a page than pages with thin content that adds no value.

So what counts as high quality content? Here are 5 of 23 suggestions listed by Google in their advice for “building high-quality sites”:

• Would you trust the information presented in this article?
• Is this article written by an expert or enthusiast who knows the topic well, or is it more shallow in nature?
• Does the site have duplicate, overlapping, or redundant articles on the same or similar topics with slightly different keyword variations?
• Would you be comfortable giving your credit card information to this site?
• Does this article have spelling, stylistic, or factual errors?

Common Symptoms of Copy Quality Issues

The following symptoms may indicate an issue with a site’s copy quality:

• Message in Google Search Console indicating low-quality or shallow pages have been detected on your site
• Word count on critical pages < 300

Examples of Correct and Incorrect Copy Quality

Correct

Incorrect

Suggested Tools for Assessing Copy Quality

• Google Search Console
• Screaming Frog SEO Tool
• Copyscape

Step-by-Step Instructions for Assessing Copy Quality

1. Ensure content is not hidden
   Content that is hidden cannot easily be seen by viewing the page (or by using any of our suggested tools), so you’ll have to manually check for this.Look for anything that’s not easily viewable by visitors of your site (e.g. tabbed modules).In the tabs, are there any text or links solely existing for search engines rather than visitorsHidden content can be seen as deceptive and is a violation of Google’s Webmaster Guidelines. Other examples include white text on a white background, text with font size 0, etc.But know that not all hidden content will harm you website — tabbed modules (like those housing product information) can be a user friendly way of condensing multiple types of information into a small space.
2. Check that there are at least 300 words/page
   Crawling the site with Screaming Frog will reveal the word count for each URL.View your exported Screaming Frog crawl and apply conditional formatting to highlight URLs in red if the word count is less than 300.
3. Check if geographies (if applicable) are mentioned
   If applicable, check to see that the web pages reference the physical areas the business is targeting (e.g. Baltimore, Virginia, USA, etc.).Appropriately incorporating geographies (e.g. city, state, country, etc.) into a website’s copy is important for ranking in those geographies.
4. Ensure there is no duplicate content
   As mentioned before, the same content at two different URLs on the same domain can be problematic. Even more problematic, however, is the same content at two different domains.That’s why it’s important to ensure that your website’s content hasn’t been copied word-for-word from another source (e.g. manufacturer’s product description).To check this, you can spot check content on your site using Copyscape or Siteliner. These tools will tell you if the content on your site is duplicate.

What To Write On Audit for Copy Quality

• ✓ = Satisfactory
  All content is unique, valuable, and non-duplicate.
• ！= Needs Improvement
  Most content is unique, valuable, and/or non-duplicate.
• ❌ = Needs Attention
  Little to none of the content is unique, valuable, and/or non-duplicate.

Internal Links are Properly Utilized

The Big Idea Behind Internal Links

An internal link is a link from on part of your site to another. Search engines use these links as a way to identify the relative importance of the page being linked to.

If you’re not linking internally to important pages then you’re missing an easy opportunity to signal to search engines about what you want users to view on your website.

On the flip side of the coin, search engines do not believe that excessive links lead to a good user experience, so they’ll avoid serving up webpages with excessive internal linking.

Common Problems of Internal Link Issues

The following symptoms may indicate an internal link issue:

• No internal links listed in Search Console
• Important pages only accessible with 4+ clicks from the homepage
• Ratio of linked text to non-linked text is nearing, at, or above 1:4

Examples of Correct and Incorrect Internal Linking

Correct

Incorrect

Suggested Tools for Analyzing Internal Links

• Screaming Frog SEO Spider
• Search Console

Step-by-Step Instructions for Analyzing Internal Links

1. Identify pages with too few or too many links
   List out 10-20 of the most important pages on the website.Next, reference your Screaming Frog website crawl. Locate the 10-20 important pages you listed and then look at the column labeled “Inlinks”.Are the important pages receiving the most inlinks?Similar to finding pages with too few links, you should identify pages receiving too many links (which are erroneously signaling to search engines that you really want users to find that content).Are your important pages at the top of the list or are less important pages receiving more links?
   Note: You can also access a list of internally linked content in Search Console by viewing the “Internal Links” report under “Search Traffic”.
2. Spot check important pages
   Visit important website pages and look at the ratio of linked to non-linked content. This can quickly give you a good idea if a site is properly using internal links.Another thing to investigate is how the anchor text (i.e. blue words in a link) used when internally linking.Does the anchor text accurately describe where the user will end up? Using descriptive, keyword-rich anchor text helps inform search engines about the content on the page being linked to and the relationship between the pages linked together. But being overly keyword-optimized (e.g. all anchor text uses same keyword) can also appear to suspicious to search engines, so you’ll need to find a balance.

What To Write On Audit for Internal Links

• ✓ = SatisfactoryAll of the important pages have a high number of internal links, reasonable ratio of text to link, and use descriptive anchor text.
• ！= Needs ImprovementMost of the important pages have a high number internal links, a reasonable ratio of text-to-links, and/or descriptive anchor text.
• ❌ = Needs AttentionThe pages with the highest number of internal links are the least important, there is an unreasonable ratio of text-to-links, and/or non-descriptive anchor text is commonly used.

External Links Appear Natural

The Big Idea Behind External Links

When Google first started, the quantity and quality of external links was the central premise behind their search engine algorithm.

External links remain an important factor to this day, so you need to make sure the site a) has authoritative websites linking to it and b) does not have excessive links from low-quality sites.

Common Symptoms of External Link Issues

The following symptoms may indicate an external link issue:

• An “unnatural link” warning in Search Console
• Unusual linking domains and/or anchor text appearing in Search Console

Examples of Correct and Incorrect External Linking

Correct

Incorrect

Suggested Tools for Analyzing External Links

• Search Console

Step-by-Step Instructions for Analyzing External Links

1. Check Search Console for warnings.
   Log into Search Console for the website property and click into “Messages”. Are there any historical messages referencing unnatural links directed toward the site?
2. Check Search Console for other issues.
   While in Search Console, click into “Search Traffic” then select “Links to Your Site”.Are the externally linking sites authoritative or do they seem spammy? Is the content most commonly linked what you would logically expect? Does the anchor text for the links follow any suspicious patterns (e.g. no diversity, “too” keyword optimized, etc.)?

What To Write On The Audit for External Links

• ✓ = Satisfactory
  There are external links from a diversity of authoritative sites with varied anchor text.
• ！= Needs Improvement
  There are some external links from a handful of authoritative sites, the anchor text is somewhat varied, and/or there are some links from low-quality domains.
• ❌ = Needs Attention
  There are no external links from authoritative sites, the anchor text is not varied, and/or there are an excess of links from low-quality domains.

Keywords Properly Targeted On Landing Pages

The Big Idea Behind Keyword Targeting

Search engines revolve around keywords; users type in a keyword or keywords and search, then search engines return the most relevant results for the keyword(s).

You can dramatically improve many pages’ rankings in search engine results by explicitly including the keywords that you want the pages to rank for.

First, you need to research which keywords your target audience uses to search. Then, you can include those search terms (i.e. keywords) on the page where users would expect to land after clicking on your search result.

Common Symptoms of Keyword Targeting Issues

The following symptoms may indicate a keyword targeting issue:

• Few visits from organic search traffic
• High bounce rate from organic search traffic

Examples of Correct and Incorrect Keyword Targeting

Correct

Incorrect

Suggested Tools for Analyzing Keyword Targeting

• Google Trends
• Google Keyword Planner
• The Keyword Tool
• Screaming Frog SEO Spider
• Tota11y

Step-by-Step Instructions for Analyzing Keyword Targeting

1. Identify good keywords to target
   Use one or more keyword tools to figure out the most relevant keywords to target on your web pages. Google’s Keyword Planner provides plenty of data to inform your analysis.Then, make a list of relevant keywords with high search volume. Once you have a list, you can spot check the competition of the keywords by using an “intitle:’example’” advanced search to see how many websites already use that exact keyword in their page title (as that’s a good indicator that the page is optimized/relevant for the term).
2. Assess keyword usage on the page(s)
   Take a look at an important webpage on the website — a service page, the homepage, etc. Do you believe the words on the page sufficiently explain what the page is about? Remember, these pages are viewed by robots reading lines of code, so everything needs to be clearly spelled out.Next, take a look at the page’s headers — the HTML markup for the headline and the subheaders — do they use keywords that clearly communicate what the page is about? Search engines pay particular attention to headers because they’re prominently featured first and throughout a page. To get a quick list of headers on a page, you can use Tota11y. Otherwise, reference your Screaming Frog export and analyze the H1s, H2s, etc.Lastly, spot check certain pages to make sure they’re not “stuffed” with too many keywords. Google’s robots can identify suspicious patterns in copy (e.g. keyword overuse) that is commonly done to manipulate search rankings, so you don’t want to overdo keywords.

What To Write On Audit for Keyword Targeting

• ✓ = Satisfactory
  High volume, low competition keywords appropriately used in all headers and copy.
• ！= Needs Improvement
  High volume, low competition keywords missing or inappropriately used in some headers and/or copy.
• ❌ = Needs Attention
  High volume, low competition keywords missing or inappropriately used in all headers and/or copy.

Tracking & Reporting

Website Analytics Platform is Installed

The Big Idea Behind Website Analytics

Website analytics allows you to monitor and manage your website’s traffic. Without tracking traffic, you’re stuck using less accurate indicators of success (e.g. anecdotal mentions about more phone calls).

Common Symptoms of Website Analytics Installation Issues

The following symptoms may indicate a website analytics issue:

• Visits not registering in Google Analytics
• Tag Assistant shows tracking error

Examples of Correct and Incorrect Website Analytics Installations

Correct

Incorrect

Suggested Tools for Analyzing Website Analytics Installations

• Tag Assistant
• Google Analytics

Step-by-Step Instructions for Analyzing Website Analytics

1. Check for tracking code with Tag Assistant
   Enable Tag Assistant on a web page to see if it includes any Google Analytics tags for tracking. It will tell you what tags are enabled and if there are any issues with them.
2. Access Google Analytics
   Once you’ve verified that your website tracking tags are implemented on the site, you need to make sure the analytics profile is accessible by logging into Google Analytics and locating the property.Once logged into the web property, make sure that the profile is collecting data on visits, bounce rate, etc. You may sometimes run into an issue where the tracking code is present but data isn’t being properly recorded.

What To Write On The Audit for Website Analytics

• ✓ = Satisfactory
  Analytics installed and all data being properly recorded.
• ！= Needs Improvement
  Analytics installed but some data isn’t being properly recorded.
• ❌ = Needs Attention
  Analytics NOT installed and/or data isn’t being properly recorded.

Website Analytics Goals Confirmed

The Big Idea Behind Website Goals

Every website has a goal — it might be selling you things, entertaining you, etc. By tracking and measuring visitor sessions that complete your goal, you’re able to identify more things that lead to goal completions.

For example, you might find that visitors from search engines are far more likely to convert (i.e. complete your website’s goal) than visitors from social networks. Knowing this, you might want to increase the resources you use to attract search engine visitors and decrease the resources used on social media.

Common Symptoms of Website Goal Configuration Issues

The following symptoms may indicate a website goal configuration issue:

• Goal report not set up in Google Analytics
• Goal completions not being

Examples of Correct and Incorrect Website Goal Configurations

Correct

Incorrect

Suggested Tools for Analyzing Website Goal Configurations

• Google Analytics
• Tag Assistant

Step-by-Step Instructions for Analyzing Website Goal Configurations

1. Check Google Analytics for goal configurations
   Log in to Google Analytics and locate the website property. Then, click into the Goals Overview (Conversions → Goals → Overview) in the standard “Reporting” tab. Is the Goal report enabled? Is data being properly reported?After verifying Goals are enabled, click on “Admin” tab at the top of the page and then click” “Goals”. This will show you a list of all goals for the website. Is the logic for a goal completion properly configured? Are all the necessary goals enabled to record?
2. Test Goals with Tag Assistant
   You can also test Goal tracking configurations using the recording feature in Tag Assistant. To do this, simply click on the extension and select “record”. Then, perform the website interactions that should trigger a goal completion. Finally, you can view Tag Assistant’s Google Analytics report detailing the hits (e.g. Conversions) that were recorded.

What To Write On The Audit for Goal Configurations

• ✓ = Satisfactory
  All major website interactions are properly tracked with Goals.
• ！= Needs Improvement
  Most major website interactions are properly tracked with Goals and/or some tracking is not working properly.
• ❌ = Needs Attention
  No major website interactions are properly tracked with Goals and/or tracking is not working properly.

Search Console Linked to Google Analytics

The Big Idea Behind Linking Search Console to Google Analytics

Google Analytics records how people interact with your website; Google’s Search Console records how people interact with your website in search results. By linking both data sources together, you’re able to get a fuller picture of your website’s performance.

Common Symptoms of Not Linking Search Console to Google Analytics

The following symptoms may indicate Search Console is not linked to Google Analytics:

• Unable to access “Search Engine Optimization” tab in Google Analytics

Examples of Correctly and Incorrectly Linking Search Console to Google Analytics

Correct

Incorrect

Suggested Tools for Linking Search Console to Google Analytics

• Google Analytics
• Search Console

Step-by-Step Instructions for Linking Search Console to Google Analytics

1. View “Search Report” in Google Analytics
   Log into Google Analytics, expand the “Acquisition” section, click on “Search Console”, and then select any of the reports below (Queries, Landing Pages, Devices, or Countries).Were you able to access any of the Search Engine Optimization reports? Do the numbers seem accurate or might there be a problem with the data that’s being reported?
2. Verify Search Console is associated with Google Analytics profile
   You’ll also want to verify that the proper Search Console property is associated with your Google Analytics profile.Click “Admin” at the top of the screen, then click “Property Settings”. Choose “Adjust Search Console” at the bottom of the options. From here, you can verify that the right Search Console is associated with the website and ensure that the right views in Google Analytics have access to the data.

What To Write On The Audit for Linking Search Console to Google Analytics

• ✓ = Satisfactory
  Search Console is linked to Google Analytics.
• ❌ = Needs Attention
  Search Console is NOT linked to Google Analytics.

IP & Spam Filters Enabled

The Big Idea Behind Filters

Misleading data is a dangerous thing. That’s why it’s crucial to filter out erroneous website data that might skew your analytics reports (like spammers, traffic from your web developers, etc).

For example, imagine a company where each employee’s browser defaults to the company’s website when first opened; every time an employee opens their browser would register as a visit to your website. These “visits” from employees would artificially inflate visits from your actual audience. Anybody using the visit data to support a decision would then be unfairly misled.

Further, imagine if somebody in IT decided to suddenly change each employee’s browser start page from the company website to something else. This would trigger a sudden “drop” in traffic and would spur the unnecessary use of resources investigating a simple data collection error.

Lastly, imagine the most terrible human being you’ve ever encountered. Now, imagine if they had diverted the majority of their energies into learning how to spam people online. Sadly, these people exist and they can cloud your analytics with their junk. So, you need to make sure you’re filtering out as much spam as possible.

Common Symptoms of IP & Spam Filtering Issues

The following symptoms may indicate IP and/or spam filtering issues:

• Unusually high bounce rate
• Strange domains in your Google Analytics referral report

Examples of Correct and Incorrect IP & Spam Filtering

Correct

Incorrect

Suggested Tools for Analyzing IP & Spam Filtering

• Google Analytics

Step-by-Step Instructions for Analyzing IP & Spam Filtering

1. View referring domains in Google Analytics
   Log in to Google Analytics and click into the “Acquisition” section. Under Acquisition, click on “All Traffic” and then select “Referrals”.Are the referring domains from sites you’d expect to link to you? Do any of the domains seem particularly spammy (e.g. traffic2cash.xyz)?
2. Check filter settings in Google Analytics
   Click on the “Admin” tab at the top of Google Analytics. Then, click on “Filters”. Are there any active filters for the company’s IP and other internally-facing organizations?If you need help finding your IP, you can search “what is my IP” in Google and it will tell you.

What To Write On The Audit for IP & Spam Filtering

• ✓ = Satisfactory
  Filters actively excluding traffic from company IP(s) and removing referral spam
• ！= Needs Improvement
  Missing some filters for actively excluding traffic from company IP(s) or removing referral spam
• ❌ = Needs Attention
  No filters actively excluding traffic from company IP(s) or removing referral spam

Technical Configurations

No Major Page Speed Issues

The Big Idea Behind Page Speed

Google worships speed. It’s been one Google’s company beliefs since they were founded.

If long website load times are making your visitors wait, then Google will look to send those visitors to other websites.

Common Symptoms of Page Speed Issues

The following symptoms may indicate a page speed issue:

• Website loads very slowly

Examples of Good and Bad Page Speed

Good

Bad

Suggested Tools for Analyzing Page Speed

• Screaming Frog SEO Spider
• GTmetrix Analyzer
• PageSpeed Insights
• Pingdom Website Speed Test

Step-by-Step Instructions for Analyzing Page Speed

1. Test your website on GTmetrix
   Go to gtmetrix.com and enter your URL into their analysis tool. It will then generate a basic page speed report for your site.Did the report return good PageSpeed scores (A-C) or were they poor (D-F)? What about the page load time — does it seem too long?
2. Double-check page speed in a second tool
   Each tool’s definition of “speed” means something slightly different (e.g. Google’s PageSpeed Insights emphasizes images far more than others). So, you’ll want to rerun the analysis through another tool to verify the results.Your Screaming Frog website crawl should have individual page speed numbers under the column “Response Time”. Check that out and see if there are any important pages with a slow response time (i.e. >4 seconds).You might also want to consider clicking through the website on your own and noting your gut feeling. Page speed tools aren’t perfect so they might not overturn issues that people can quickly find.

What To Write On The Audit for Page Speed

• ✓ = Satisfactory
  Website and all important individual page speeds are near 2s response time/5s load time.
• ！= Needs Improvement
  Website and/or important individual page speeds are above 4s response time/8s load time.
• ❌ = Needs Attention
  Website and/or important individual page speeds are well above 8s response time/10+s load time.

Website is Mobile Friendly

The Big Idea Behind Mobile-Friendly Websites

More visitors access the web from mobile devices than desktops. That’s why Google made major changes to their mobile search results, favoring websites that are mobile-friendly.

Now, this doesn’t necessarily mean most websites should get the majority of their traffic from mobile. But it does mean that mobile is incredibly important and your website needs to show that.

Common Symptoms of Mobile-Friendly Issues

The following symptoms may indicate an issue with the website’s mobile-friendliness:

• Page doesn’t automatically resize on desktop if window is resized
• Horizontal scrolling required when viewing pages on mobile
• Text appears small on mobile and requires pinch and zooming to view
• Links hard to click on mobile

Examples of Good and Bad Mobile-Friendliness

Good

Bad

Suggested Tools for Analyzing Mobile-Friendliness

• Google’s Mobile-Friendly Test
• Google Search Console

Step-by-Step Instructions for Analyzing Mobile-Friendliness

1. Verify with Google’s Mobile-Friendly Test tool
   Visit Google’s Mobile-Friendly Test tool, enter the website’s homepage, and then click “Analyze”. Did Google consider the page you tested to be mobile-friendly?
   
   Note: Google’s Mobile-Friendly Test tool isn’t foolproof. Robots.txt can block resources needed for the tool to effectively crawl the site. You can read more about the issue here.
2. Resize your desktop browser
   If your website is built with responsive web design (which is Google’s preferred method for mobile-websites), then it should resize based on screen size and regardless of device.If you believe you have a responsive website, you can simply resize your desktop browser window and see if the website adjusts accordingly. If it does not automatically resize (e.g. you have to scroll right) then it’s not a responsive website.
3. Visit on mobile device
   A quick and easy way to determine if a site is mobile-friendly is by visiting it on a mobile device. Does it pass your eyeball test? Is it easy to navigate?
4. View mobile usability report in Search Console
   You can log in to Search Console to discover pages with mobile errors.Click on “Search Traffic” then select “Mobile Usability.” Here, you’ll have a report of pages with mobile usability issues that may be directly impacting your rankings in mobile search results. Are there any errors? Are the errors on a small handful of pages or virtually every page?

What To Write On The Audit for Mobile-Friendliness

• ✓ = Satisfactory
  All webpages pass Google’s mobile-friendly test and there are no errors in Search Console.
• ！= Needs Improvement
  Most webpages pass Google’s mobile-friendly test and/or there are very few errors in Search Console.
• ❌ = Needs Attention
  Most web pages fail Google’s mobile-friendly test and/or there are many errors in Search Console.

Website Compatible Across Browsers

The Big Idea Behind Browser Compatibility

Web browsers work differently. This means that a website might look very different on Internet Explorer then it will in Chrome. In the worst case scenario, parts of a website can break in certain browsers, rendering large segments of your audience with a below-average browsing experience.

Good developers will perform browser compatibility tests, but even those aren’t guaranteed to uncover all bugs and glitches. And sometimes, small changes on one part of the site can create problems on a seemingly unrelated part of the site. So, it’s best to periodically audit browser compatibility.

A good practice to be in would be to have monthly reports on visitor engagement segmented by browser type.

Common Symptoms of Browser Compatibility Issues

The following symptoms may indicate a browser compatibility issue:

• Poor engagement metrics (e.g. bounce rate, page views, etc.) from specific browsers

Examples of Correct and Incorrect Browser Compatibility

Correct

Incorrect

Suggested Tool for Analyzing Browser Compatibility

• Google Analytics
• BrowserStack

Step-by-Step Instructions for Analyzing Browser Compatibility

1. Check browser report in Google Analytics
   Log in to Google Analytics and find the “Audience” section. Click into it and then click on “Technology” and then “Browser & OS”. The default report should show you acquisition, behavior, and conversion data segmented by browser.Are there any browsers where bounce rate, pages/session, and/or avg. sessions duration is particularly low?
2. View website in multiple browsers
   Spot check important pages on your website in different browsers and see if there are any issues displaying the content. We’d suggest testing the most popular browsers: Internet Explorer 8+, Safari, Firefox, and Chrome. You can do that on your own computer or by using a service like BrowserStack.You can also look at your Google Analytics report and test the website’s performance in the top 5 browsers (or the browsers accounting for 80%+ of traffic).

What To Write On The Audit for Browser Compatibility

• ✓ = Satisfactory
  No issues on any browsers.
• ！= Needs Improvement
  Some issues on older and/or less popular browsers.
• ❌ = Needs Attention
  Lots of issues on most browsers.

SSL/HTTPS Properly Working (If Applicable)

The Big Idea Behind SSL/HTTPS

Website security is vital for visitors — nobody wants to run the risk of losing control of their computer (or worse) because they decided to visit your website.

And because Google and other search engines favor websites that provide good user experiences, they’ll favor websites in search rankings that use SSL/HTTPS to provide website visitors what they want — peace of mind via additional security protections.

SSL/HTTPS is the most common way to provide website visitors additional protection.

Common Symptoms of SSL/HTTPS Issues

The following symptoms may indicate an SSL/HTTPS issue:

• Unable to prefix web address with “https://”
• No lock in browser address bar next to domain name
• Lock next to domain name in the browser address bar is red, has a cross, or other warning
• Visiting site triggers security warning from browser

Examples of Acceptable and Unacceptable SSL/HTTPS Implementation

Acceptable

Unacceptable

Suggested Tools for Analyzing SSL/HTTPS Issues

• Your browser

Step-by-Step Instructions for Analyzing SSL/HTTPS Issues

1. Type the URL into your browser and visit the website
   Type the website URL into an incognito browser and try to visit it. Are there any warnings preventing your from visiting the web page?
2. View site information in browser address bar
   While on a page on the website, look at the icon on the left-hand side of your browser’s address bar — it should either be a document, a lock, or a red cross. Click on the icon and note if there are any issues listed (e.g. security certificate not valid).

What To Write On The Audit for SSL/HTTPS

• ✓ = Satisfactory
  Website uses SSL/HTTPS and there are no issues.
• ❌ = Needs Attention
  Website does not use SSL/HTTPS and/or there are issues with implementation.